Food was absolutely incredible, cooked to perfection. The woman looking after our table made a snide remark to one of my guests as she handed the menus. as a tip! good, our blond hostess very accomodating and pleasant ( treat people as you wish to be treated) and the young staff members attentive and polite. It is on your bill! Beautifully cooked food in a nicely designed restaurant. Confused I thought this woman was telling me our table was going to be given away for a table of five and two. Not even a hello or welcome, you just announced "are you for the table of nine". Excellent lunch. I dont live in Fife but I am reliably informed there "there is no alternative" :-), Yes we are, we have tables in front of the restaurant which allow dogs, just let us know on booking and we will sort a nice table at the front, the posh fish supper which included calamari and, 5 Chalmers Street, Dunfermline KY12 8AT Scotland, Face masks required for staff in public areas, Hand sanitizer available to guests & staff, Daily temperature and symptom checks for staff. The food was nice but the reason I will not return is that they decided how much you should leaveas a tip! It is on your bill! I had chargrilled steak and chips which was delicious. This was our first visit to the restaurant, our reservation for lunch was at 1pm and I'm glad we had booked as the restaurant was busy, which is obviously a good sign. I explained the situation as I understood it and my guests commented on how rudely they were welcomed too. I'm really writing this review for your staff to reflect and do better. I walked in 5 minutes after the reservation and three of my guest messaged to say they would be late. Not at any point during our meal were we asked if everything was ok. Our water at the table was never re-filled unless we asked. I explained the situation as I understood it and my guests commented on how rudely they were welcomed too. I felt so uncomfortable from the get go. We will be back again soon however, so keep up the good work. Jack M O'brien. The table next to us that we had sat at was not booked until later. Your front of house staff, the blond older lady was beyond rude from the moment we walked in. Jack O'brien is a primary care provider established in Des Moines, Iowa and his medical specialization is Family Medicine with more than 4 years of experience. mail@jackobryans.com 01383 324720. Best Dining in Dunfermline, Fife: See 21,022 Tripadvisor traveller reviews of 185 Dunfermline restaurants and search by cuisine, price, location, and more. Ridiculous. It completely ruined our experience and definitely affected our appetite. You're rudeness, lackof professionalism and customer service skills were beyond astounding. Love eating at this restaurant., as the food is always amazing. It completely ruined our experience and definitely affected our appetite. was the squid on toast and the Spanish chicken. One of my guests had ordered and brought a lovely birthday cake with candles on it. Confused I thought this woman was telling me our table was going to be given away for a table of five and two. Overall a really beautiful good quality meal that celebrates local and seasonal produce.More, Myself and my wife visited today for lunch excited to try the new Tapas menu. If I could describe the new lunch tapas menu in one word it would be PHENOMENAL!!!! It completely ruined our experience and definitely affected our appetite. I know exactly what you mean about this "lady". We know how to treat guests and your establishment definitely does not. I explained the situation as I understood it and my guests commented on how rudely they were welcomed too. I felt belittled and slightly bullied to be honest. Ridiculous. Great atmosphere and service. The food wasn't so appetising with such distasteful service. Please do better next time. Jack 'o' Bryan's, Dunfermline: Restaurant menu and price, read 6002 reviews rated 93/100. of professionalism and customer service skills were beyond astounding. I know exactly what you mean about this "lady". Are you sure you want to delete this question? I felt so uncomfortable from the get go. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful. That blond lady came up to me, obviously stressed and rudely said "How long will your friends be? Highly recommend! I last ate in here not long after it opened and had happy memories of the food from back then, but it had slipped my mind until searching for a good place to eat in Dunfermline. I felt so uncomfortable from the get go. Im not a massive dessert fan but this dessert was a game changer! Jack O'Brien weighed 184 lbs (83 kg) when playing. Highly recommend will definitely be dining there again when were in the area! Will definitely be back and highly recommend! Is Jack 'O' Bryan's implementing safety measures as a result of COVID-19? 5,718 were here. The guy next to me did well as he got 3. Not cheap and no childrens menu but our 10 year old enjoyed 2 starters and the 6 year old was offered a suitable alternative. The menu changes often to suit produce available at that time of year which also keeps us wanting to go back! Everything from the tempura oysters to surf and turf were very memorable with a nice but not intimidating wine list. Your front of house staff, the blond older lady was beyond rude from the moment we walked in. I'm really writing this review for your staff to reflect and do better. Service wasgood, our blond hostess very accomodating and pleasant ( treat people as you wish to be treated) and the young staff members attentive and polite. Gotta say this is a true gem, in a town that needs more of. Highly recommend! Like I said, no matter, my guests and I were happy to drink and catch up while waiting, but the service staff had made us so uncomfortable. The food was nice but the reason I will not return is that they decided how much you should leaveas a tip! Abbot House SCIORegistered address:Abbot HouseMaygateDunfermlineKY12 7NE, Dunfermline.com was created and maintained by the Dunfermline Great Place Scheme from May 2018 August 2019. Website. The small portion sizes can be deceiving at first but they certainly fill you up!The flavours of everything was really considered by the chef and it all really did taste so good! Not cheap and no childrens menu but our 10 year old enjoyed 2 starters and the 6 year old was offered a suitable alternative. Lovely wine and some good cocktails. 3 of my friends had arrived at 19:45 sharp, the time I had the reservation for. Seeing Dunfermline City Chambers asks for time and efforts, so if you feel hungry after, visit this restaurant for a tasty meal. It was just poor service. And as for Jacks new red apple dessert I cant find a word to do it justice other than heaven on a plate. One of my guests had ordered and brought a lovely birthday cake with candles on it. A lovely evening which we would happily repeat in the future.More, I had the unfortunate event of spending my 30th birthday here. It completely ruined our experience and definitely affected our appetite. Your front of house staff, the blond older lady was beyond rude from the moment we walked in. Then for 12 I expected more than 2 scallops as a starter. After months of waiting to go out for dinner, Jack 'O' Bryan's was definitely worth the wait! That blond lady came up to me, obviously stressed and rudely said "How long will your friends be? Get quick answers from Jack 'O' Bryan's staff and past visitors. Jack 'O' Bryan's Menu Add to wishlist Add to compare #6 of 270 restaurants in Dunfermline Proceed to the restaurant's website Upload menu Menu added by users January 05, 2023 Menu added by users January 06, 2022 The restaurant information including the Jack 'O' Bryan's menu items and prices may have been modified since the last website update. Im not a massive dessert fan but this dessert was a game changer! We also found the staff very professional and knowledgeable. A bit different from the usual pub lunch. Definitely a return visit is required! more, British, Scottish, Vegetarian Friendly, Gluten Free Options, Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. It was just poor service. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Yes indeed. Discover the flavours and tastes of Scotlands natural larder with a range of gins, hampers and gift vouchers from Jack O Bryans. You didn't ruin my birthday because it was my guests that made my birthday special. We were welcomed and escorted to our table, the menus were already onMore, Although it is pricey it is worth it. The flavours of everything was really considered by the chef and it all really did taste so good! Open now : 12:00 PM - 11:30 PM. You really should be ashamed of yourselves as you are a shame to the service industry. . Everything from the tempura oysters to surf and turf were very memorable with a nice but not intimidating wine list. Address 5 Chalmers Street, Dunfermline, Fife, KY12 8AT Contact T. +44 (0)1383 324 720 E. mail@jackobryans.com Book a table Weds & Thurs: 12pm - 2.45pm; 5pm - 8.15pm Fri: 12pm - 2.45pm; 5pm - 8.15pm Sat: 12pm - 2.45pm; 5pm - 8.30pm Sun: 12pm - 6.30pm Jack 'O' Bryan's is rated accordingly in the following categories by Tripadvisor travelers: the posh fish supper which included calamari and, 5 Chalmers Street, Dunfermline KY12 8AT Scotland, Face masks required for staff in public areas, Hand sanitizer available to guests & staff, Daily temperature and symptom checks for staff. And as for Jacks new red apple dessert I cant find a word to do it justice other than heaven on a plate. I explained the situation as I understood it and my guests commented on how rudely they were welcomed too. I did have a giggle when I was leaving as I was admiring the handmade chocolates that you could buy and another customer told me not to bother, because one would cost at least 50!!! COVID-19 update: See the added health and safety measures this property is taking. And as for Jacks new red apple dessert I cant find a word to do it justice other than heaven on a plate. was the squid on toast and the Spanish chicken. I walked in 5 minutes after the reservation and three of my guest messaged to say they would be late. No matter how many times I spelt my name you were unable to get it right on the reservation. Definitely not you. Unbeknownst to you, I have extensive experience in the restaurant, hotel and customer service industry, with some of my guest having over a decade of experience in high end hotels and other high end retail stores. Hotels with Complimentary Breakfast in Dunfermline, Hotels near Andrew Carnegie Birthplace Museum, Hotels near Dunfermline Carnegie Library & Galleries, American Restaurants for Lunch in Dunfermline, Asian Restaurants with Delivery in Dunfermline, Chinese Restaurants for Families in Dunfermline, Restaurants for Group Dining in Dunfermline. Went in for meal before going to gig. Staff were attentive, polite and friendly. Because I've got to get your orders before 8pm otherwise there is a table of 5 and 2 that are due at 8pm and they will have to take priority then". Was told no as thatMore, We ate here several weeks ago while on vacation. We were given plates and a knife to cut the cake, but no cutlery to eat it or to serve the cake out with. 282 reviews #10 of 103 Restaurants in Dunfermline - British Scottish Vegetarian Friendly. Thanks again!More, This is the version of our website addressed to speakers of English in United Kingdom. Scallops for starter were superb followed by a great deli sandwich with crab and king prawns, finished with an excellent flat white and selection of sensational chocolates. Had iberian fish supper which was extremely tasty. Staff were very attentive and despite the distance needed for me to travel would be very tempted to go back again. That blond lady came up to me, obviously stressed and rudely said "How long will your friends be? The table next to us that we had sat at was not booked until later. Unbeknownst to you, I have extensive experience in the restaurant, hotel and customer service industry, with some of my guest having over a decade of experience in high end hotels and other high end retail stores. Jack 'O' Bryan's Our passion is great food and great service. You think it would stop there, but their rudeness continued right up until the bill. Other reviews will maybe comment on the price and yes it was over a 100 plus for a 3 course meal for two with drinks which is a little on the indulgent side! Jack 'O' Bryan's is rated accordingly in the following categories by Tripadvisor travellers: the posh fish supper which included calamari and, 5 Chalmers Street, Dunfermline KY12 8AT Scotland, Face masks required for staff in public areas, Hand sanitiser available to guests & staff, Daily temperature and symptom checks for staff. Get yourself along and try it David and VictoriaMore. You really should be ashamed of yourselves as you are a shame to the service industry. Can a gluten free person get a good meal at this restaurant? Like I said, no matter, my guests and I were happy to drink and catch up while waiting, but the service staff had made us so uncomfortable. Note: your question will be posted publicly on the Questions & Answers page. +44 1383 324720. We were there for our anniversary.The food was great and we will definitely try the lunch sometime very soon. If the food wasn't so good, no none would dine here. Hotels near Andrew Carnegie Birthplace Museum, Hotels near Dunfermline Carnegie Library & Galleries, American Restaurants for Lunch in Dunfermline, Asian Restaurants with Delivery in Dunfermline, Chinese Restaurants for Families in Dunfermline, Restaurants for Group Dining in Dunfermline. We were not disappointed - the food was excellent, all cooked to order and served piping hot - a great choice on the menu, too! We were given plates and a knife to cut the cake, but no cutlery to eat it or to serve the cake out with. as a tip! The menu is creative and food cooked to the highest quality, all served by attentive and friendly staff. It definitely had the wow factor in taste. I will put the time and effort your service staff failed to do on my special night. Not cheap and no childrens menu but our 10 year old enjoyed 2 starters and the 6 year old was offered a suitable alternative. 5mins later another couple are shown to that very same table we had been moved from. We had to ask. Beautifully cooked lunch in a lovely setting. On the way out we bought some of Jacks chocolates which were divine. Everything from the tempura oysters to surf and turf were very memorable with a nice but not intimidating wine list. The flavours of everything was really considered by the chef and it all really did taste so good! We took the catch ofMore. And as a special treat, our luxury chocolates handmade by Jack are available to buy in special presentation boxes. Jack 'O' Bryan's, Dunfermline: See 275 unbiased reviews of Jack 'O' Bryan's, rated 4.5 of 5 on Tripadvisor and ranked #12 of 182 restaurants in Dunfermline. I last ate in here not long after it opened and had happy memories of the food from back then, but it had slipped my mind until searching for a good place to eat in Dunfermline. Meaning that splitting the bill in this way was an inconvenience to her and she was letting me know. Great lunch, seafood and chocolates are amazing . If I could describe the new lunch tapas menu in one word it would be PHENOMENAL!!!! We eat here on Saturday what a pleasant surprise excellent food .. the chef easily accommodating my wifes dietary restrictions. How dare you! A lovely evening which we would happily repeat in the future. It definitely had the wow factor in taste. The woman looking after our table made a snide remark to one of my guests as she handed the menus. Iberian & Seafood Inspired Restaurant,Tapas Gin & Cocktail Bar. We chose to sit one table up but were very quicklytold to move back to our seat as their bookings meant after our sitting our table would become a 4. I felt so uncomfortable from the get go. Definitely not you. We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location. Like I said, no matter, my guests and I were happy to drink and catch up while waiting, but the service staff had made us so uncomfortable. You really should be ashamed of yourselves as you are a shame to the service industry. Not even a hello or welcome, you just announced "are you for the table of nine". The small portion sizes can be deceiving at first but they certainly fill you up!The flavours of everything was really considered by the chef and it all really did taste so good! Jack 'O' Bryan's. 283 reviews Open Now. x. The food was beautifully presented and perfectly cooked. Keeping this cookie enabled helps us to improve our website. Please do better next time.More, The food was excellent, came in good time and well presented. Gotta say this is a true gem, in a town that needs more of. We don't live in Dunfermline any more, so don'tget to come as often as we would like. Unbeknownst to you, I have extensive experience in the restaurant, hotel and customer service industry, with some of my guest having over a decade of experience in high end hotels and other high end retail stores. Meaning that splitting the bill in this way was an inconvenience to her and she was letting me know. Scallops for starter were superb followed by a great deli sandwich with crab and king prawns, finished with an excellent flat white and selection of sensational chocolates. Get yourself along and try it David and Victoria. Love eating at this restaurant., as the food is always amazing. Great lunch, seafood and chocolates are amazing . Everybodys feeling the pinch at the moment. How much did Jack O'Brien weigh when playing? You will hardly forget great coffee that you can try. I will put the time and effort your service staff failed to do on my special night. Afraid we wont be back. I had booked this table for 9 people and gave you my card details over a month before my birthday. Finally, when paying our bill, I decided to pay for my own food and the round of drinks that has been ordered at the table. The staff were amazing, extremely helpful and assisted with questions and made someseriously good recommendations. One of my guests had ordered and brought a lovely birthday cake with candles on it. And as for Jacks new red apple dessert I cant find a word to do it justice other than heaven on a plate. Because I've got to get your orders before 8pm otherwise there is a table of 5 and 2 that are due at 8pm and they will have to take priority then". Note: your question will be posted publicly on the Questions & Answers page. Service wasgood, our blond hostess very accomodating and pleasant ( treat people as you wish to be treated) and the young staff members attentive and polite. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. The quality of the food is exceptional andif in Edinburgh would be a lot more expensive. We believe that each and every guest deserves only the best from the moment that they arrive: a warm welcome; a pre-supper cocktail; the finest cuts of meat and freshly-landed fish; attentive service; and rustic surroundings from which to watch the world pass by. Does this restaurant offer table service? I eat out often but rarely post highly recommended. No matter, we were relaxed and ready to order a round of drinks. Fantastic as always every dish sublime and drinks expertly prepared. Both of us were driving so no wine but we did sample a 'mocktail' each. But the food is good! We had to ask. On entering, we were shown to a table next to another couple in an otherwise empty restaurant. Thats where the good stuff ends. Our passion is great food and great service. 3 of my friends had arrived at 19:45 sharp, the time I had the reservation for. 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