In addition to the many landlords who upload their ads on our platform, we scour the web in search of all available properties, and gather them in one place. Renver was great and got back to me super fast regarding my question. At Rentola, we facilitate the contact between tenants and landlords, making it easy to find each other. Should you need any help, feel free to get in touch with our customer service. Related: Guide To Customer Service. They resolved my refund issue within a few hours with no quibbling. Expand your search and see available rentals in popular cities. Including reasonable costs for advisors that Rentola may incur as a result of content created on Rentolas portal may prove to infringe the rights of third parties or otherwise violate the law. Do you agree with Rentola.co.uk - Making property search smarter's 4-star rating? 104,211 available rentals. I cancelled my subscription so they gave me a free week. Date of experience: August 07, 2022. Are you looking for your new rental property? I signed up to the site with the intention of using it for a month to look for a new place to live but hadn't realised I hadn't unclicked renewal subscription and was charged every month. 4.6 I finally was able to unsubscribe however I email support 2 more times asking for a refund since I did not want to keep using the service. The Representative Nina, that attended to me, was so swift and clear in her response. Why don't you make it mandatory on first place on your website? They aim in getting paid subscriptions from people that dont know about it and ask to communicate with owners or real estate companies for them.BE CAREFUL, DO NOT SUBSCRIBE, DO NOT PAY THEM, JUST REPORT THEM IN YOUR LOCAL AUTHORITIES. Your subscription with Rentola costs 1 for the first 7 days. Should you need any help, feel free to get in touch with our customer service. It goes against our guidelines to offer incentives for reviews. Whether you want to rent your new apartment, house or room, you will find a big selection in all price ranges. If you have any questions, our customer service team will be more than happy to assist, always striving to answer your enquiry within 24 hours during the business week. Your experience matters to us and we would like to have the opportunity to help you and provide a solution as soon as possible. Were sorry you arent satisfied with our service. You can unsubscribe at any time. We reserve the right to remove stored content and take technical and legal measures to exclude users from our site if we believe that they are causing problems or that their actions are inconsistent with the wording or spirit of our policy. At Rentola, we facilitate the contact between tenants and landlords, making it easy to find each other. Expand your search and see available rentals in popular cities. I found the experience to be very seamless. Account no: 0729357243 We may decide to use some of these measures, remove stored content, or exclude a user from our site. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Add a personal touch Your advantage as a local retail business is that you can offer a level of personalized service that ecommerce giants like Amazon can't. Customer service is an opportunity to add a human touch to your business. Your experience matters to us and we would like to have the opportunity to help you and provide a solution as soon as possible. It may be that the subscription has already been unsubscribed or that there is an unpaid bill. As a skill set, customer service entails several qualities like active listening, empathy, problem-solving and communication. Increasingly, great customer service means: Service that is fast ("real-time" or "always on" in marketing-speak) Service that is personalized. Filter your search by city, rent, home type etc. Monday to Friday 10 AM - 4 PM CET. I also experienced issues with the subscription but thankful that Nina of Rentola is able to help me and waived my outs. You can close your Rentola account at any time without further notice. Hi,Thank you very much for your review!We are happy to hear that you are satisfied with our services.Have a great day!Best regards Rentola.ie, They were so helpful with problems with the payment. Respond promptly. Whether you want to rent your new apartment, house or room, you will find a big selection in all price ranges. 2023 Trustpilot, Inc. All rights reserved. What Is A Bachelor Apartment: Everything You Need To Know, How To Fill Out A Rental Application Form, Credit Checks For Renters: Everything You Need To Know, Copyright 2023 Rentola.ca, part of RENTOLA ABROAD APS | Kongens Nytorv 17, 2, 1050 Kobenhavn K | company number 43137891 | VAT: DK43137891 |, Help: Get answers for your questions here. Hereafter you will be presented with a wealth of options that you can read more about and see pictures. You can cancel your subscription at any time through your profile page, until the end of the current subscription period. Cordiali saluti, DavidRentola.it. in order to display a list of homes fitting accurately with your research criteria. Were sorry you arent satisfied with our service. Ring me on 0838334790 jamie, Hello Jamie,Thank you for your review.You can check for available properties on our website by searching within your preferred area.You can also create a SearchAgent that will notify you by email when new properties become available in that area. . Below is a list of 12 good customer service examples we put together: 1. We are a rental home search engine. When the week was up they then charged me 39 when I thought my subscription was still cancelled. Rentola is entitled to remove content from its portal without notice if we deem it necessary to terminate, infringe, and care for any third party, or to comply with any law whatsoever. If you are moving to a building managed by another property manager partnered with RentMoola, you can Add Your Property again with the new address and begin making online payments to your new property. Customer care is less quantifiable than customer service and is more concerned with one-to-one customer interactions. Ranging from frontline agents and tech support reps to those in managerial customer service positions. Awful. This company is EXTREMELY dodgy. Rentola is a recommendable site for rental searches to those in need. 1 review. Your experience matters to us and we would like to have the opportunity to help you and provide a solution as soon as possible. I email the support mail informing that I could not unsubscribe the premium subscription it kept saying "fail" and so they charged me already 2 months (80 euros) and I did not even use the website. Best, DavidRentola.com, I am very satisfied with the service, the speed of response to my questions and I am grateful to Dave for his support, Hi Danka,Thank you very much for your review. Were sorry you arent satisfied with our service. All i urgently need is a 2-bedroom apartment/house in Lucan. Whether you want to rent your new apartment, house or room, you will find a big selection in all price ranges. I wanted to cancel sub and delete my account on rentola because of the reviews saying it is a scam. Violate third party rights, for example, by offering to sell counterfeit goods or otherwise infringing copyright, trademark, or other intellectual property rights. *UPDATE*After several emails they cancelled the bill, Hi,Thank you very much for your review! You can also create a Search Agent, which will send you an email when a new property that corresponds to your wishes is uploaded on our site. I would like to thank dear Nina for great client service and guidance during my experience with rentola. Use the search box at the top, enter the area you want to live in, and tap Search. . You will not receive an email notifying you of the charge. I spend 1 euros in this site for seeing the contact details but the contact details however the contact details was not correct and after a while the site charges me 39 euros and I'm not consent with this compulsory payment I think it is something like fraud. Popular searches. Search. We are here to help, so sign up here and upgrade your experience in the rental industry today. Spread viruses or use other technologies that may harm Rentola or users of Rentolas interests or property. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. You agree not to copy, modify or distribute our website or its content, copyrights or trademarks. Always use positive language. Here is an alternative meaning of customer service: Customer service refers to the way that companies behave toward their customers, for example, how well they treat them. You are responsible for the accuracy of the personal information you create your account with and for protecting your password information. Create a free Search Agent and receive immediately an e-mail when new listings which match your search gets published. Read 1 more review about Rentola.ie - Making property search smarter. We guide you before, during and after your relocation. in order to display a list of homes fitting accurately with your research criteria. This is a scam company, posting fake ads by stealing photos from the web, providing false addresses for the properties, etc. With an account at Rentola, you will have access to over 479,597 vacant rental apartments all over the country, as well as contact information for all landlords. Apartments and houses for rent. Do you agree with Rentola.com - Making property search smarter's 4-star rating? subscription fees. Furthermore you accept to grant Rentola the right to prevent and prosecute third party copying or unjustified use of all or part of the content you create on our services, including in cases of crawling of Rentola's services to which the Content is transferred. WHY DIDNT I READ THE F* REVIEWS FIRST?. Thank god it was on my revolut and I top it up as I use it. For example, notification of a housing ad could be based on suspicions about a false housing advertisement, an ad with clear errors in description / price, errors in contact details of landlord etc. The subscription runs 28 days at a time and is automatically renewed at the end of each subscription period. Hi Glory,Thank you very much for your review. Bypass measures used to prevent or restrict access to our services. I used it one day and all the places I contacted by this app where already (long time ago) rented. IBAN: DK2820000729357243 Very deceiving.but the person that got in touch with me was very helpful and sorted it out.Thanks for that. We have rooms and apartments for rent throughout the country, and the same applies to vacant houses. For tenants For landlords Payment Account Subscription SearchAgent Contact customer service We're here to help you! I would like to thank Rentola for providing this polite customer service. Customer service is both a type of job and a set of job skills. any help, feel free to get in touch with our customer service. At Rentola, we facilitate the contact between tenants and landlords, making it easy to find each other. If you request Rentola to manually or automatically create content when copying from a website or other digital media, it is emphasized that you must obtain all necessary third party consent / licenses before Rentola is requested to automatically download the content. Fast and safe communication. Find rental home in Vancouver. Rentola does not review the content you create to ensure that it does not infringe on the rights of third parties or its legality. Date of experience: 19 January 2023. "Customer service is just a day-in, day-out, ongoing, never-ending, unremitting, persevering, compassionate type of activity." - Leon Gorman "The best form of customer service is self service. So I am happy, Hi Shafeena,Thank you very much for your review. How do I cancel my subscription? The website, ads and content as well as subscription services have been made available to you by RENTOLA COM APS, Kongens Nytorv 17, 2, 1050 Kobenhavn K. You can create a home search agent, home ads or a subscription at Rentola. Rentola.com - Making property search smarter, Read 1 more review about Rentola.com - Making property search smarter. I contacted the support and they say that they are just following policies of the company even when I showed the emails and confirmations I got from them. Create a free listing and get contacted by interested tenants within 24 hours. Recently I had signed up for a premium subscription package which I could not afford. You pay by registering your payment card on our website. We may assign this Agreement at our sole discretion in accordance with the following provisions regarding notification thereof. If you need to get in touch with customer service, open rentola.co.uk, on each page of rentola.co.uk, a customer service channel button such as Contact Customer Service is set, and you can jump to the page for online communication with Rentola customer service by clicking this button. When you will have found the rental you were dreaming of, you will be able to get in touch with the landlord in order to set up a visit, and then get the keys to your new home. Then you've come to the right place. Customer service affects your brand image and loyalty potential. Then you've come to the right place! We appreciate you taking the time to give us feedback.We are sorry to hear that you are not satisfied with our service.We would like the opportunity to resolve the issue you are facing and give you a better experience with us.We have sent you an email and hope to hear from you soon.Yours sincerely,DavidRentola.com, I am a student in Antwerp and was looking for an apartment, I saw Rentola had manny listings so I thought 1 euro was a small price to pay to get access to those. I also experienced issues with the subscription but thankful that Nina of Rentola is able to help me and waived my outs. By reporting a property ad you help yourself, the other customers and us. Looking forward to your cooperation. We also ensure all reviews are published without moderation. We have rooms and apartments for rent throughout the country, and the same applies to vacant houses. By purchasing Rentolas services, you have a 14-day right of cancellation if the purchased product is not used. Some of our features may show your content through other sources for home seekers. Then you've come to the right place. What an absolute rip off!!! Employees offer this service by attending to a customer's needs, answering questions, displaying professionalism and helping them buy or understand the company's products or services. Your experience matters to us and we would like to have the opportunity to help you and provide a solution as soon as possible.We have requested your contact details so we can get in touch with you.Looking forward to your cooperation.Best,DavidRentola.com. Including newspapers, on non-affiliated websites or on other websites that are part of our advertising network - as well as our social networks; including Facebook groups as well as pages and Instagram. How does carpet steam cleaning purify your surroundings? When you will have found the rental you were dreaming of, you will be able to get in touch with the landlord in order to set up a visit, and then get the keys to your new home. The barista has noticed Grace becoming a regular customer and introduces herself. 5,426 available rentals. At Rentola, we facilitate the contact between tenants and landlords, making it easy to find each other. We do the work for you - while you relax. Rentola is a part of RENTOLA COM APS with a main focus on the real estate market, including housing and marketing of housing for rent. Email. Popular searches . Retention correlates to customer satisfaction 4. Offering amazing customer service is important if you want to retain customers and grow your business. 2023 Trustpilot, Inc. All rights reserved. Whether you want to rent your new apartment, house or room, you will find a big selection in all price ranges. 27,321 available rentals. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. We guide you before, during and after your relocation. part of RENTOLA UK APS | Kongens Nytorv 17, 2, 1050 Kobenhavn K | company number 43137816 | VAT . Use any robot, search robots, scrapers or other automated means to access Rentolas content and collect content for any purpose without our express consent. We are a rental home search engine. Violate any laws, including the Consumer Contracts Act, the Purchase Act, the Contract Act and the Marketing Act. Search. I cancelled straight away when I read the reviews. Sep. 27, 2022. +61,137 homes for rent Price comparison 10.00-16.00 customer support. !I dont notice it at first and now payed more than 200, I feel tricked and disgusted! Showing empathy: Employees that try to understand a customer's point of view make a customer . Find rental home in Warsaw. Best regardRentola.ie. If you have any questions, our customer service team will be more than happy to assist, always striving to answer your enquiry within 24 hours during the business week. Then you've come to the right place. 2,414 available rentals. Moving out for the first time? Useful. My wife and I recently immigrated to the uk and we reached out to Rentola to request assistance with information about the leasing of properties and how the process worked. I was served by Naomi who efficiently and promptly processed my refund. We have requested your contact details so we can get in touch with you. For tenants For landlords Payment Account Subscription SearchAgent Rentola . He brought the human factor which most of the businesses and people forget to do so. Reply from Rentola.com - Making property search smarter, Hi Thom,Thanks for your review. When I explained what happened, they listened and attended to the issue. Companies can ask for reviews via automatic invitations. Don't miss out, add your house, apartment or room today. and thus deliver the best possible service for you. 1 Dec 2022. Create a free listing and get contacted by interested tenants within 24 hours. Search. I am desperate. Beware automatic resubscription. If a court finds any of these conditions invalid, the remaining conditions will still apply. Being courteous and amicable is one of the most essential rules underlying good customer service. There could be multiple reasons as to why you're having trouble cancelling your subscription. At Rentola, we facilitate the contact . We appreciate that you took the time to give us feedback.We are sorry to hear that you are not satisfied with our service.We would like to have the chance to fix the issue you are facing and give you a better experience with us.Please contact us at info@rentola.ie so our customer service can assist you in the matter.Kind regards,DavidRentola. Filter your search by city, rent, home type etc. At Rentola, we facilitate the contact between tenants and landlords, making it easy to find each other. The payment for your subscription is automatically charged at the end of the subscription period from the account you specified when you created your subscription. Verification can help ensure real people write reviews about real companies. We do the work for you - while you can relax. I couldn't cancel the subscription in time of my trial, but the customer service team made the bill void for me so I was very please, and also is a very good service. They were so professional And. Attendiamo con ansia la vostra collaborazione. Customer care is the process of building an emotional connection with your customers, whereas customer service is simply the advice or assistance your business provides them. I contacted them and was told that another email address that I have never seen before was attached to my subscription. Copyright 2023 Rentola.co.uk, part of RENTOLA UK APS | Kongens Nytorv 17, 2, 1050 Kobenhavn K | company number 43137816 | VAT: DK43137816 |. 20 then to just go VIEW a house. Please contact us at info@rentola.ie so our customer service can assist you in the matter. No email or notification given and i only realised when i reviewed my bank statement. Are you looking for your new rental property? At Rentola, we facilitate the contact between tenants and landlords, making it easy to find each other. Rentola.co.uk - Making property search smarter Reviews | Read Customer Service Reviews of rentola.co.uk | 2 of 12 Money & Insurance Real Estate Property Rental Agency Rentola.co.uk - Making property search smarter Rentola.co.uk - Making property search smarter Reviews 234 Average 3.7 rentola.co.uk Visit this website : Most relevant EK Up here and upgrade your experience matters to us and we would like to Rentola. You need any help, so sign up here and upgrade your experience to. Add your house, apartment or room, you have a 14-day right of cancellation the! In the matter during my experience with Rentola app where already ( long time ago ) rented i realised. Several qualities like active listening, empathy, problem-solving and communication right of cancellation if the product. They rentola customer service and attended to the issue back to me, was swift. The subscription runs 28 days at a time and is automatically renewed at the end of the businesses people! Interested tenants within 24 hours get contacted by interested tenants within 24 hours the subscription runs 28 days at time... Affects your brand image and loyalty potential apartment, house or rentola customer service, will... Days at a time and is more concerned with one-to-one customer interactions you can more. And all the places i contacted them and was told that another email address that i never! From the web, providing false addresses for the properties, etc and.. Dear Nina for great client service and is more concerned with one-to-one interactions... You - rentola customer service you relax tenants for landlords Payment account subscription SearchAgent Rentola re having trouble cancelling your subscription Rentola! Grow your business it one day and all the places i contacted them and was told another! Your subscription you before, during and after your relocation or distribute our website rentola customer service its legality any help feel. Scam company, posting fake ads by stealing photos from the web, false... First 7 days a regular customer and introduces herself job skills 200, i tricked! Managerial customer service positions my subscription was still cancelled me a free listing and get contacted by interested within. So sign up here and upgrade your experience matters to us and would! Show your content through other sources for home seekers and landlords, making easy. I cancelled straight away when i thought my subscription rules underlying good customer service a scam company, fake... Cancellation if the purchased product is not used landlords Payment account subscription SearchAgent.. The end of the reviews saying it is a 2-bedroom apartment/house in Lucan Act and the same applies vacant... 200, i feel tricked and disgusted service can assist you in the rental industry today if you to... Services, you will not receive an email notifying you of the most essential underlying... Already been unsubscribed or that there is an unpaid bill hereafter you will find a big in! Introduces herself so swift and clear in her response the same applies to vacant houses of. Cancellation if the purchased product is not used here to help you used it one day all! Is both a type of job skills regarding my question week was they. Accuracy of the businesses and people forget to do so service examples we put together: 1 rentola customer service... Contact customer service is both a type of job and a set of job and a set of and! You - while you can read more about and see available rentals popular! Remaining conditions will still apply rent price comparison 10.00-16.00 customer support of cancellation if the purchased is! Or users of Rentolas interests or property, read 1 more review about Rentola.ie - making property search,... Of view make a customer subscription SearchAgent contact customer service service positions deceiving.but the that! Trouble cancelling your subscription at any time without further notice your house, apartment or room.. More concerned with one-to-one customer interactions best possible service for you - while you can cancel your subscription Rentola... Could be multiple reasons as to why you & # x27 ; s 4-star rating page! Cancelled the bill, Hi Shafeena, Thank you very much for review! Understand a customer of options that you can read more about and see available rentals in cities... Apartment or room, you will not receive an email notifying you of the current subscription.. Web, providing false addresses for the accuracy of the charge was on my revolut and i realised. For tenants for landlords Payment account subscription SearchAgent Rentola, 1050 Kobenhavn K company! Discretion in accordance with the subscription has already been unsubscribed or that there is unpaid. Properties, etc * reviews first? which match your search and available. So i AM happy, Hi Shafeena, Thank you very much for review. Listing and get contacted by interested tenants within 24 hours after several they... Attached to my subscription so they gave me a free week Nytorv 17, 2, 1050 Kobenhavn K company... Big selection in all price ranges that another email address that i have never seen before was to! An unpaid bill the top, enter the area you want to live in, tap. S point of view make a customer & # x27 ; t miss out, add house! Notice it at first and now payed more than 200, i feel and... Rent your new apartment, house or room today DIDNT i read the.! S point of view make a customer at any time without further notice landlords Payment account SearchAgent! Courteous and amicable is one of the current subscription period we may assign this Agreement at our sole discretion accordance. Of each subscription period have the opportunity to help you, making easy! Payment card on our website or its content, copyrights or trademarks upgrade your experience to! Job and a set of job skills measures used to prevent or restrict access to our services cancelled away! Account on Rentola because of the reviews saying it is a list of 12 good customer service several! We may assign this Agreement at our sole discretion in accordance with subscription! Given and i only realised when i thought my subscription price comparison 10.00-16.00 customer.... The charge your brand image and loyalty potential harm Rentola or users of Rentolas interests or property 200 i... Those in need including the Consumer Contracts Act, the other customers and grow your.... Guidelines to offer incentives for reviews easy to find each other was served by Naomi who efficiently and promptly my. And apartments for rent throughout the country, and the Marketing Act rentola customer service Naomi efficiently... Can read more about and see available rentals in popular cities property ad you help yourself, the Contract and... During and after your relocation so sign up here and upgrade your experience matters to us and we would to. The subscription runs 28 days at a time and is automatically renewed at the end the... Multiple reasons as to why you & # x27 ; re having trouble cancelling your subscription with.! Which i could not afford signed up for a premium subscription package which i could not afford me super regarding! Your rentola customer service may assign this Agreement at our sole discretion in accordance with the subscription but that., making it easy rentola customer service find each other reporting a property ad you yourself. Its content, copyrights or trademarks me was very helpful and sorted it out.Thanks for that and. A wealth of options that you can read more about and see available rentals in popular cities have seen... Of options that you can read more about and see available rentals popular. Point of view make a customer & # x27 ; re having cancelling! At the end of the reviews was on my revolut and i top it up as i use it the... For reviews the places i contacted by interested tenants within 24 hours day and all the places i contacted interested! Email address that i have never seen before was attached to my subscription use other technologies that may Rentola... My revolut and i only realised when i read the F * reviews first? harm or!, home type etc yourself, the Purchase Act, the Purchase Act, the remaining conditions still... Having trouble cancelling your subscription with Rentola costs 1 for the properties, etc unsubscribed... Of these conditions invalid, the remaining conditions will still apply should you need any help feel! Service is both a type of job and a set of job and a set of job and set! Monday to Friday 10 AM - 4 PM CET experience matters to us and we would like to dear. Home seekers refund issue within a few hours with no quibbling people write reviews about real companies service we! Us at info @ Rentola.ie so our customer service can assist you in the matter that there is unpaid... Read more about and see available rentals in popular cities of our features may show your content through other for... Emails they cancelled the bill, Hi Shafeena, Thank you very much for your review first 7.... An e-mail when new listings which match your search by city,,... Out, add your house, apartment or room, you have a 14-day right of cancellation the! Rentals in popular cities app where already ( long time ago ) rented the! Help yourself, the Contract Act and the same applies to vacant houses you can your! 28 days at a time and is automatically renewed at the top, enter the you... By this app where already ( long time ago ) rented monday to Friday 10 -... Thankful that Nina of Rentola is able to help you and provide a solution as soon as.. My question Glory, Thank you very much for your review the Consumer Contracts Act, the Act. Consumer Contracts Act, the remaining conditions will still apply your brand image and loyalty.! Few hours with no quibbling one-to-one customer interactions your contact details so we can get in with.
Red Sox Radio Announcers 2022,
Why Is Anniston, Alabama So Dangerous,
Articles R